Terms of Service
Please read these terms carefully before using our services. By accessing Host.com, you agree to be bound by these terms.
Acceptance of Terms
By accessing and using Host.com's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Important: Your continued use of our services constitutes acceptance of any changes to these terms.
Description of Service
Host.com provides comprehensive web hosting services including shared hosting, VPS hosting, dedicated servers, cloud hosting, and domain registration services. These services are designed to help individuals and businesses establish and maintain their online presence.
User Responsibilities
As a user of our services, you are responsible for maintaining appropriate conduct and following all applicable laws and regulations.
- You are responsible for maintaining the confidentiality of your account information
- You agree to accept responsibility for all activities that occur under your account
- You must not use the service for any illegal or unauthorized purpose
- You must not transmit any content that is unlawful, harmful, threatening, or abusive
- You are responsible for regularly backing up your data and content
- You must comply with all applicable laws and regulations
Payment Terms
All services are billed in advance on a monthly, quarterly, or annual basis as selected during signup. Payments are processed securely through our payment providers.
Refund Policy
We offer a 30-day money-back guarantee for shared hosting plans. VPS, dedicated servers, and domain registrations are non-refundable except as required by law.
Service Availability and Uptime
We strive to maintain 99.9% uptime for all hosting services. However, we cannot guarantee uninterrupted service and shall not be liable for any temporary interruption of service.
Scheduled Maintenance: Will be performed during off-peak hours whenever possible and will be announced in advance.
Acceptable Use Policy
The following activities are strictly prohibited and may result in immediate account termination:
Contact Information
If you have any questions about these Terms of Service, please contact us using any of the following methods:
Phone
+1-262-665-0499
Address
host.com — Host Technologies LLC
123 Central Ave SW, Suite 2000
Albuquerque, NM 87102
United States