Terms of Service
Last updated: November 12, 2025
1. Acceptance of Terms
By accessing and using Host.com's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Host.com provides web hosting services including but not limited to shared hosting, VPS hosting, dedicated servers, cloud hosting, and domain registration services. These services are designed to help individuals and businesses establish and maintain their online presence.
3. User Responsibilities
- You are responsible for maintaining the confidentiality of your account information
- You agree to accept responsibility for all activities that occur under your account
- You must not use the service for any illegal or unauthorized purpose
- You must not transmit any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
- You are responsible for regularly backing up your data and content
- You must comply with all applicable laws and regulations
4. Payment Terms
All services are billed in advance on a monthly, quarterly, or annual basis as selected during signup. Payments are processed securely through our payment providers. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Refund Policy: We offer a 30-day money-back guarantee for shared hosting plans. VPS, dedicated servers, and domain registrations are non-refundable except as required by law.
5. Service Availability and Uptime
We strive to maintain 99.9% uptime for all hosting services. However, we cannot guarantee uninterrupted service and shall not be liable for any temporary interruption of service. Scheduled maintenance will be performed during off-peak hours whenever possible and will be announced in advance.
6. Acceptable Use Policy
The following activities are strictly prohibited:
- Distribution of malware, viruses, or other harmful code
- Spam, unsolicited commercial email, or bulk messaging
- Copyright infringement or distribution of pirated materials
- Adult content or sexually explicit materials
- Hate speech, discriminatory content, or harassment
- Activities that violate applicable laws or regulations
- Excessive resource usage that affects other customers
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.
8. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Host.com and its licensors. The service is protected by copyright, trademark, and other laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.
9. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.
10. Limitation of Liability
In no event shall Host.com, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
11. Governing Law
These Terms shall be interpreted and governed by the laws of the jurisdiction in which Host.com operates, without regard to conflict of law provisions. Any disputes arising from these terms will be resolved through arbitration in accordance with the rules of the relevant arbitration association.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the Service after the effective date of the revised Terms constitutes acceptance of the changes.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: [email protected]
Phone: +1-262-665-0499
Address: 123 Central Ave SW, Suite 2000, Albuquerque, NM 87102